Privacy Policy
This Privacy Policy explains how Octopus Roofing Co LLC ("Company," "we," "our," or "us") collects, uses, shares, and protects information when you visit https://octopusroofing.com, submit an estimate request, contact us, upload photos, or interact with our website tools.
Information We Collect
We may collect information you provide directly, including name, phone number, email address, property address or service location, requested service type, urgency level, photos or files you upload, messages, project details, communication preferences, and consent records.
We may also collect information automatically through the website, including IP address, browser and device information, pages viewed, referring website or ad source, date and time of visit, cookie and analytics identifiers, form interactions, and conversion events.
How We Use Information
We may use information to respond to estimate requests, contact you by phone, email, or text about your request, review photos or project details, schedule inspections or follow-up, maintain customer communication history, improve the website, measure website and advertising performance, prevent fraud or spam, and comply with business obligations.
Calls, Texts, And Emails
If you submit a form or contact us, we may contact you about your request by phone, email, or text message. Message and data rates may apply.
Marketing text messages or automated follow-up messages are not enabled at initial launch. If they are used later, we will request any required consent separately where appropriate. You may opt out of text messages by replying STOP where supported.
Cookies, Analytics, And Advertising Tools
We may use cookies, pixels, tags, local storage, analytics tools, and similar technologies to operate the website, understand visitor behavior, measure advertising performance, and improve our services. Google Analytics, Google Ads tracking, Meta/Facebook Pixel, and Yelp tracking are not enabled at initial launch and may be added later.
How We Share Information
We may share information with website hosting providers, email, form, CRM, spreadsheet, or analytics and advertising providers if enabled, phone or SMS providers, business representatives involved in responding to your request, advisors, government authorities when required by law, or successors if the business is transferred.
Data Retention
We keep information for as long as reasonably needed for business, legal, accounting, warranty, insurance, customer service, fraud prevention, and operational purposes.
Your Choices
You may contact us to request access, correction, deletion, or other handling of your information, subject to legal and business record requirements. You can control cookies through your browser settings. Blocking cookies may affect some website features.
Security
We use reasonable administrative, technical, and organizational measures designed to protect information. However, no website, transmission, or storage system can be guaranteed to be completely secure.
Children's Privacy
Our website is intended for adults and property owners or representatives seeking roofing services. It is not directed to children under 13, and we do not knowingly collect information from children under 13.
Third-Party Links
The website may link to third-party sites such as Google Maps, Yelp, Facebook, Instagram, payment providers, or review platforms. We are not responsible for third-party websites or services.
Contact
Octopus Roofing Co LLC
UBI Number: 606 226 499
Service area: Tacoma, Seattle, Everett, and surrounding areas
Email: octopusroofing@gmail.com
Phone: (206) 636-6773
Website: https://octopusroofing.com